OTTAWA - Service Effectiveness:
Consumption per Unit of Supply
1982
|
1987
|
1992
|
1997
|
2002
|
|
|---|---|---|---|---|---|
Revenue Riders per Revenue Hour
|
41.7
|
46.6
|
46.3
|
48.5
|
51.8
|
Index (1982 = 100)
|
100
|
112
|
111
|
116
|
124
|
Rider km per Revenue km
|
17.84
|
20.01
|
18.65
|
15.49
|
20.15
|
Index (1982 = 100)
|
100
|
112
|
105
|
87
|
113
|
A logical management response to decreasing ridership is to make changes (e.g. route consolidations schedule changes) that increase service efficiency - the amount of service consumed per unit of supply. OC Transpo managed to increase service productivity in terms of revenue riders (linked trips) per revenue hour (revenue service hour, or RSH). The undertaking also held the ratio of passenger-km to revenue vehicle-km relatively stable. By doing so, OC Transpo held “consumption-side” unit cost escalation below the levels of “supply-side” unit cost escalation experienced during this period.
Trends - Service Supply, Cost Efficiency, Service Effectiveness and Cost Effectiveness
(1982 = 100)
Adjustment for increased use of articulated vehicles would mitigate the apparent decrease in annual revenue hours (RSH) from 1982 to 1997.
OC Transpo managed to avoid a large long-term decrease in cost effectiveness from 1982 to 2002, despite unfavorable trends in ridership and cost efficiency - and significant decreases in productivity, outlined in following sections.